Account Updates
This article covers commonly asked questions for updating your account
How to Update your Account
The Admin on the account has the permission to make changes to the account, such as adding or removing members to the account. All other members are unable to make edits to the account.
Adding a User
In order to add a user to the account, navigate to the Team page on the left hand side of the screen. At the top of the page you will see the option Add Team Member, select this. From here input the new users name and email address, and select their permission. For details on permissions, please read this article. Please Note once the new user is added to the account, they will need to select Forgot Password on the login screen.
Removing a User
In order to remove a user you must first make sure the user is not on any Policy. If a user is on a Policy you will not be able to remove them from the account. As an admin you will first need to create a new policy - you can read this article on How to Change Your Policy.
If the user is listed on any inactive policies, you will need to go to the Policy page and delete those policies. Once complete, you can then head over to the Team page and select the user you wish to remove. Once selected, on the right side of the screen you will select Delete and the user will be removed from the account.
Update Permissions
As the admin, you can change a users permission at any time. Go to the Team page, and select the user you wish to update. Click on Permissions, and select the permission level you want them to have.
Commonly Asked Question:
Can I update an email or change a name?- At this time, customers are unable to change a users email or name. Please contact Support at Support@Station70.com for assistance.