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Updating my Account

This article covers commonly asked questions for updating your account

How to Update your Account

The Admin on the account has the permission to make changes to the account, such as adding or removing members to the account. All other members are unable to make edits to the account.

In order to add a user to the account, navigate to the Team page on the left hand side of the screen. At the top of the page you will see the option Add Team Member. Select this, and you will be able to create a new user and select their permission. For details on permissions, please read this article. 

As the admin, you can also change a users permission at any time. Select the user you wish to update and select the permission level you want them to have. 

If you wish to remove a user from an account, you can select Remove User after you have selected the individual. Please Note: If a user is on an active Policy, you are unable to remove them from the account.

 

Commonly Asked Questions:

  1. Can I update an email or change a name?
    1. At this time, customers are unable to change a users email or name. Please contact Support at Support@Station70.com for assistance.
  2. Someone is no longer with the firm, how can I remove them from the Policy?
    1. At this time, customers are unable to add or remove a recovery user from a Policy. Stay tuned for future updates!
  3. How can I change my email?
    1. At this time, customers are unable to update or change their email. Please contact us for assistance.